Payment

We accept Visa, MasterCard and check or money order. Payment is required before an order enters production. This means that your order will not be processed until full payment has been received. No exceptions!

Returns

Specialty and Custom colors are not returnable.

Product claims, disputes and/or exchanges must be initiated within 7 days of receipt. Unfortunately we cannot accept returns that are initiated beyond 7 days of receipt of product. Product can only be returned upon authorization from Infinite Services.

Call us at 1-703-257-9940 and request a return authorization. Upon approval, we will provide you with a return authorization number that will need to be posted on every package of returned merchandise in order to receive a refund or exchange.

• A 25% re-stocking fee will be charged to all returned items.
• Return shipper must pay for return freight.
• Freight charges cannot be refunded.
• Returned packages not displaying a valid RMA number will be refused.
• Items returned via COD freight will be refused.
• Credits and/or exchanges will be processed within 7-10 days of receipt of returned materials.

This policy also applies to damaged merchandise. Upon inspection of the damaged merchandise, if authorization for credit is approved, return freight will be credited and the 25% re-stocking fee will be waived.